Company
Every investor coverage indicates participated in a round Genesys raised.
Companies Genesys acquired or merged with, per published coverage. Buying a company is not investing in one: nothing here counts in the deals column.
Stories naming Genesys. Where several outlets covered the same round, they are bundled under whichever ran the fullest account.
A Melbourne software firm monitoring AI-driven customer service operations has closed a Series A round led by Tidal Ventures, valuing it at $100 million, with proceeds earmarked for platform integrations and international growth.
Tidal Ventures explains why it has invested in SecurePII, a voice-compliance startup whose platform redacts payment card data from calls, covering market timing, product, channel model, founders and seed-stage plans.
Tidal Ventures explains why it invested in Operata, a platform monitoring call quality for cloud contact centres, covering the market, product, business model and founding team.